Engineered Security Systems

Virtual Service

KeyboardUsing Virtual Service Call, ESS trained technicians assist you with software related issues, and eliminate costly on-site service calls in the process. VSC reduces system downtime and gets your personnel back to addressing business needs. VSC is a web-based communication system that can run on any current Windows or Mac OS and is available as a service to complement many of our integrated solutions.

Using VSC, TEAM ESS can assist your staff with program logic changes, personnel training, badge editing, system backups and troubleshooting steps. Ask your ESS representative for more information about our Virtual Service Calls today.

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