Engineered Security Systems

Virtual Concierge

Walking_laptop-136x102Through our Virtual Concierge Services (VCS), ESS operators provide live directory, after hours answering, visitor management, and package delivery reception through video and audio communications. This service provides a reliable alternative to employing a full-time doorman, at a fraction of the cost.

Using state-of-the-art video and audio equipment, backed by around the clock service, VCS is specifically designed to reduce staffing costs without sacrificing the personability and security of a doorman. VCS staff is available 24/7 to greet guests, provide access to authorized vehicles, and increase scheduling flexibility for deliveries, all while answering any questions in real time. 

Employing VCS is an outstanding way for property managers to increase the safety, profitability, and overall value of their site.

Contact ESS to learn how Virtual Concierge Servicve can be customized to fit your needs.

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