ESS offers an all-in-one solution for 24-hour Elevator Emergency Phone service and Elevator Phone Monitoring. When ESS monitors your elevator phones, it can also provide your building tenants with a 1-800 number, or a branded, toll-free number to call in the event of an after-hours emergency. This number can be used to report any type of emergency, as well as potential emergencies, and can significantly reduce arrival time from first responders. It can even act as a voice evacuation system if that becomes a necessity.
This number acts as a Virtual Concierge Services (VCS), whereby ESS operators provide live directory, after hours answering services, visitor management, and package delivery reception through video and audio communications. This service provides a reliable alternative to employing a full-time doorman, at a fraction of the cost.
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In the event of an emergency, ESS will act as your emergency notification system, personally dispatch building technicians on your behalf, and anyone else that may be needed to respond to an emergency. In the event of an after-hours emergency, any amount of reduced response time that the mass notification system provides could make the difference in preventing significant structural damage or physical harm.
Contact ESS to find out how our virtual receptionist can help your business thrive!
All after-hours calls are routed to our UL listed central station and are immediately answered by your virtual receptionist. Incoming calls will automatically identify the caller’s location to ensure a timely response from necessary personnel. This service is designed to meet ADA requirements and not only provides immediate support, but is also an excellent way for owners to provide top of the line service to their tenants, employees, customers, and guests.
ESS’ mass notification system will keep your business safe. Find out how today!
Using state-of-the-art video and audio equipment, backed by around the clock service, a virtual concierge is specifically designed to reduce staffing costs without sacrificing the personability and security of a doorman. VCS staff is available 24/7 to greet guests, provide access to authorized vehicles, and increase scheduling flexibility for deliveries, all while answering any questions in real time.
Employing VCS is an outstanding way for property managers to increase the safety, profitability, and overall value of their site.
Contact ESS to learn how Virtual Concierge Servicve can be customized to fit your needs.