Operations – Dispatcher
Company:
|
Engineered Security Systems
|
Location:
|
Towaco, NJ 07082
|
Status:
|
Full Time, Employee
|
Job Category:
|
Administrative
|
Relevant Work Experience:
|
0 to 3 Years
|
Career Level:
|
Starting/Experienced (Non-Manager)
|
Education Level:
|
Depended on experience
|
|
|
Job Description and Duties:
|
Primary Responsibilities
-
Customer Service
-
Taking incoming request for service via phone or email. Must gather information from customers and generate trouble tickets
-
Dispatch technicians to sites as directed by managers
-
Take data from technician’s tickets and input into ticketing systems.
-
Work with billing to resolve questions on tickets.
-
Filling
|
Travel Areas:
|
None
|
Skills/
Qualifications:
|
Organization, Detail Orientated, Client Relationships, Excellent communications skills both written and oral, ability to work in a fast paced environment, multitasking
|
© ESSI LLC. All rights reserved.